I live in the Des Moines area and would come to MD I WEST FARNUM CLINIC WEST ONE any day of the week for an appt. It is worth the trip! The medical service is superb - all the way from the receptionist, schedulers nurses and doctors. I am so very much impressed with their authenticity, graciousness and caring. For extraordinary care, it is the place to go!! - not kidding- no brag, just the facts!!

As always no issues. Had to wait a just a little longer than usual but my doctor was on call so perfectly understandable and not considered a problem. Check in, Dr., Xray tech and nurses great as always.

Easy fill out forms online. Quick simple check in upon arrival. Assistances along with Dr. Doran were awesome as they were very thorough with my diagnosis and treatment suggestion. They answered all my questions and I left their office in total satisfaction!

Jess has such a passion to help her patients that is hard to find in healthcare. I came to the realization today that I had given up. She alone reignited my passion to fight, reiterating what it is we’re fighting for and why. The fight is about me, my health and my quality of life, proving that I’m not alone in this fight. Thank you Jess, for being in this fight with me and for me till the end!

Dr. Doran and his PA Julie took the time to listen to all my concerns and answer all my questions. They were very honest and compassionate. I would highly recommend Dr. Doran and Julie.

The Dr's. have always shared my xrays with me and showed me exactly what they are talking about. They always have given me the least invasive option to the to the that may involve surgery. Dr's. run through all pros and cons and make sure I understand this my decision to make. I have recommended the clinic to several others.

Super friendly and just a fun atmosphere all around. Dr McCarthy has been one of my favorites for years. Remembered my name and what I do from the last time I saw him 7 years ago. He performed a hand and shoulder surgery on my back in 2011 that I haven't had issues with since. Super staff and awesome Dr.

I have worked with Doctors Phillips, McMullen, Rosipal and Bowdino at various times for over 30 years. They have all been excellent in treating me with courteous staff, a variety of locations and good accessibility to getting appointments. Also their hospital on Farnam is wonderful.

Dr. Phillips is very patient while addressing your concerns. He talks to you, not at you. Nice staff. Surgery in the future so no comments on that yet.

Dr. McCarthy and his staff are professional and personable. Patient care includes education and addresses patient needs, questions and concerns. I would recommend Dr. McCarthy to anyone who is looking for a team approach to their health care needs.

These hips don’t lie! Dr Phillips did a great job! I’m two weeks post op and on track and can already see my freedom of movement returning. I can get in and out of my chair almost like a normal human! Thanks to all involved!

Best experience I've had in a long time concerning my spine issues I was born with. All of their staff from the front desk, radiology, nurse, PA, and the neurologist were very friendly, informative, and made sure all my questions were answered. I would recommend going if you have any issues with your back/spine.

The nurse was superb. He was so happy and so cheerful. He really made my day better. Dr Miller was, as always, wonderful. Thank you all for a great visit.

I've had brain surgery with doctor Steven Dorn and his nurse Julie and their assistant Lynn is wonderful. I have been going to them since before 2012 when I had my brightness stimulator implanted. I've had a few surgeries with him since then and this group is wonderful. They are Christian they are sensitive they are just absolutely God send and I thank God for them. I love thank you guys for everything that you have done for me. You guys have saved my life

I have rarely experienced the smooth and friendly service that I get at this medical office. Such a perfect balance between professionalism and personability! They are efficient, but I don’t feel like I’m a cog in a wheel. The doctor always has time to answer my questions. All around, a very comfortable, satisfying experience as a patient.

I loved this experience. Everyone was most professional, polite and friendly.. Dr. Gafney was wonderful. He was very thorough, determined the correct problem, and "fixed" it, much to my joy. Thank you all for a most enjoyable experience.

MD One staff were great! My first time being there. Dr. Grier & Jessica were very professional and kind. and seemed to truly care about me. Even the x-ray tech was kind and compassionate.

The professional staff didn’t make me feel rushed. They answered all of my questions which included questions l wouldn’t have thought to ask. I was told there are four different ways to perform what I needed and they told me it was my choice not the surgeon’s This is where I want to get my hip replaced.

The care is great beyond great. Kathy gave me the most thorough evaluation of my condition, the history, and my specific experience with my foot and ankle condition. Megan, was very pleasant and professional with her X-ray photos. Dr McMullen and Kathy were extremely knowledgeable, professional, and listened carefully to my concerns and questions. I’m extremely grateful and thankful that I have care available here and across the entire city. MD West One deserves multiple Michelin Stars. Don’t go anywhere else.

I've had a great experience md west one . Dr Phillips did a total knee replacement july 22 sow him today released me to return to work. All the staff are very friendly and helpful. I highly recommend md west one

So glad I had the chance to see Dr McCarthy. Everyone was great. Happy with the way the staff. Pleased to say very happy

With the exception of the patient registrar I would rate the visit a 10. Dr Otterberg was cordial and professional, as usual and I was in and out in an efficient amount of time. I had to greet the registrar who did not even look up at me and was very robotic in her manner as if she were too busy to bother with me. I would rate her a 3 and that's generous. I was a registrar before I retired and I would never treat a patient as she did.

The staff and Doctor were very thorough and explained everything before preceding. They did the necessary steps to eliminate and investigate my issue. They were very kind, approachable, and knowledgeable. Thank you MD West One for your care this far:)

This office is always runs smoothly-quick check in, appointments start on time as scheduled, no long waits for doctor to enter exam room, etc. Every single interaction with doctors, support staff, and technicians that I have experienced has been professional and warm. Highly recommend. Dr. Grier was compassionate, highly informative and went the extra mile in assessing my orthopedic issues.

From the very start making an appointment to completing the appointment with Dr. Gaffney it was the best experience! Everyone was so kind, listened to the problem and found resolution! Highly recommend!!

Dr. Doran is an amazing physician, who clearly cares about his patients. His knowledge and experience is reassuring. His terrific bedside manner kept me at ease during a difficult time. His honesty is refreshing. He provided me with valuable information that allowed me to make an educated decision about how to proceed with my healthcare. I would, without hesitation, recommend him. I’m grateful for the care he provided.

Dr.Gaffney at MD West One is my favorite orthopedic doctor. He’s done a few surgeries on my wrists and is very empathetic and compassionate. He always listens and answers all my questions. He never makes me feel like an annoyance. His bedside manner is unmatched. I highly recommend Dr.Gaffney for shoulder, arm, hand care. The staff at MD West One is always friendly.