I have rarely experienced the smooth and friendly service that I get at this medical office. Such a perfect balance between professionalism and personability! They are efficient, but I don’t feel like I’m a cog in a wheel. The doctor always has time to answer my questions. All around, a very comfortable, satisfying experience as a patient.

The only downside was the wait—I waited almost an hour to be seen. The rest of the visit was great. Staff friendly, doctor explained things very well.

Dr. Inda and his PA are great. I had Plantar fasciitis for 5 months and then stress a stress fracture on the top of my foot that is trying to heal. They showed me the X-rays, spent time answering my questions. Everyone I came in contact with was very pleasant. Thank you

I was 10 minutes late and the Dr still seen me. Very professional. I'm a very busy party of time, especially during lunch. Update. Surgery was a breeze. Drs and nurses are awesome. The nurse who removed my stitches was fast. Glad to know the same service at this location as the one in West Dodge. Thanks everybody!!!

Dr.Gaffney at MD West One is my favorite orthopedic doctor. He’s done a few surgeries on my wrists and is very empathetic and compassionate. He always listens and answers all my questions. He never makes me feel like an annoyance. His bedside manner is unmatched. I highly recommend Dr.Gaffney for shoulder, arm, hand care. The staff at MD West One is always friendly.

Dr. Doran and his PA Julie took the time to listen to all my concerns and answer all my questions. They were very honest and compassionate. I would highly recommend Dr. Doran and Julie.

With the exception of the patient registrar I would rate the visit a 10. Dr Otterberg was cordial and professional, as usual and I was in and out in an efficient amount of time. I had to greet the registrar who did not even look up at me and was very robotic in her manner as if she were too busy to bother with me. I would rate her a 3 and that's generous. I was a registrar before I retired and I would never treat a patient as she did.

MD One staff were great! My first time being there. Dr. Grier & Jessica were very professional and kind. and seemed to truly care about me. Even the x-ray tech was kind and compassionate.

So glad I had the chance to see Dr McCarthy. Everyone was great. Happy with the way the staff. Pleased to say very happy

These hips don’t lie! Dr Phillips did a great job! I’m two weeks post op and on track and can already see my freedom of movement returning. I can get in and out of my chair almost like a normal human! Thanks to all involved!

I live in the Des Moines area and would come to MD I WEST FARNUM CLINIC WEST ONE any day of the week for an appt. It is worth the trip! The medical service is superb - all the way from the receptionist, schedulers nurses and doctors. I am so very much impressed with their authenticity, graciousness and caring. For extraordinary care, it is the place to go!! - not kidding- no brag, just the facts!!

Dr McCarthy is amazing. He did my rotator cuff surgery 9 years ago and my bilateral carpal tunnel surgery before that. He takes his time to explain everything and asks questions about you. I was so happy that he is still practicing when I made my appointment for a ganglion cyst causing pain on my hand today, which he aspirated. Highly recommend!

Everyone was so nice and respectful. Got in at scheduled time. Didn't have to wait to be seen. Is a excellent place. Would recommend the staff and doctors. Took care of all my needs and answered all questions and concerns.

I found the staff to be very helpful, nice, and friendly. The Dr. explained everything she felt was going on and included me in the decision of care now and the options I have going forward.

Dr. McCarthy and his staff are professional and personable. Patient care includes education and addresses patient needs, questions and concerns. I would recommend Dr. McCarthy to anyone who is looking for a team approach to their health care needs.

The Dr's. have always shared my xrays with me and showed me exactly what they are talking about. They always have given me the least invasive option to the to the that may involve surgery. Dr's. run through all pros and cons and make sure I understand this my decision to make. I have recommended the clinic to several others.

I had my right SI joint fused by Dr. Gard in May. This was the best experience I've had at a hospital/clinic in a long time. Friendly, caring staff that listens and answers questions and concerns. Dr. Gard and his team are a great bunch. If I ever need another surgery they can do. I will definitely come to them first. I can't thank them enough.

I was having mobility issues this day but they had wheelchairs available for my use. The check in staff was fabulous and made me feel welcome. Doctor wanted a new X-ray of my leg and that was done quickly and with care for my comfort. Dr Mantone spent time with me and showed concern about my current issues. Wonderful experience.

Easy fill out forms online. Quick simple check in upon arrival. Assistances along with Dr. Doran were awesome as they were very thorough with my diagnosis and treatment suggestion. They answered all my questions and I left their office in total satisfaction!

Best experience I've had in a long time concerning my spine issues I was born with. All of their staff from the front desk, radiology, nurse, PA, and the neurologist were very friendly, informative, and made sure all my questions were answered. I would recommend going if you have any issues with your back/spine.

From the very start making an appointment to completing the appointment with Dr. Gaffney it was the best experience! Everyone was so kind, listened to the problem and found resolution! Highly recommend!!

This office is always runs smoothly-quick check in, appointments start on time as scheduled, no long waits for doctor to enter exam room, etc. Every single interaction with doctors, support staff, and technicians that I have experienced has been professional and warm. Highly recommend. Dr. Grier was compassionate, highly informative and went the extra mile in assessing my orthopedic issues.

Jess has such a passion to help her patients that is hard to find in healthcare. I came to the realization today that I had given up. She alone reignited my passion to fight, reiterating what it is we’re fighting for and why. The fight is about me, my health and my quality of life, proving that I’m not alone in this fight. Thank you Jess, for being in this fight with me and for me till the end!

I have worked with Doctors Phillips, McMullen, Rosipal and Bowdino at various times for over 30 years. They have all been excellent in treating me with courteous staff, a variety of locations and good accessibility to getting appointments. Also their hospital on Farnam is wonderful.

From the beginning, the doctor and all the personnel were willing to help. Very professional. I had a neck surgery. From day 1, I feel very well. The recovery was better than I expected. I would highly recommend this team

I loved this experience. Everyone was most professional, polite and friendly.. Dr. Gafney was wonderful. He was very thorough, determined the correct problem, and "fixed" it, much to my joy. Thank you all for a most enjoyable experience.

Dr. Phillips is very patient while addressing your concerns. He talks to you, not at you. Nice staff. Surgery in the future so no comments on that yet.