This office is always runs smoothly-quick check in, appointments start on time as scheduled, no long waits for doctor to enter exam room, etc. Every single interaction with doctors, support staff, and technicians that I have experienced has been professional and warm. Highly recommend. Dr. Grier was compassionate, highly informative and went the extra mile in assessing my orthopedic issues.

So glad I had the chance to see Dr McCarthy. Everyone was great. Happy with the way the staff. Pleased to say very happy

Best experience I've had in a long time concerning my spine issues I was born with. All of their staff from the front desk, radiology, nurse, PA, and the neurologist were very friendly, informative, and made sure all my questions were answered. I would recommend going if you have any issues with your back/spine.

The care is great beyond great. Kathy gave me the most thorough evaluation of my condition, the history, and my specific experience with my foot and ankle condition. Megan, was very pleasant and professional with her X-ray photos. Dr McMullen and Kathy were extremely knowledgeable, professional, and listened carefully to my concerns and questions. I’m extremely grateful and thankful that I have care available here and across the entire city. MD West One deserves multiple Michelin Stars. Don’t go anywhere else.

In on time. Really know their stuff and do an excellent job of explaining things in a very friendly relaxed manner. They did a wonderful job with my surgery a couple years ago. Really trust them.

Was referred to MD West one from another clinic where I was seen for my hip. I was able to get in right away and was seen by PA Julie and Dr Doran . I really liked them both. Julie took time to listen to my complaints and found cause and the same for Dr Doran. I’ve been to several doctors to try to find the cause of my pain, Vein specialist and hip specialist but I think I may finally get the relief and solution to my issues. I would recommend them both

Chris has a great bedside manner & very friendly. He was very informative about my condition. His nurse is very friendly & understanding when it came to me giving her my list of medications she was wonderful. The ladies up front in the check-in area were very friendly also. All in all the whole group was professional & pleasant. I enjoyed coming there.

These hips don’t lie! Dr Phillips did a great job! I’m two weeks post op and on track and can already see my freedom of movement returning. I can get in and out of my chair almost like a normal human! Thanks to all involved!

From the very start making an appointment to completing the appointment with Dr. Gaffney it was the best experience! Everyone was so kind, listened to the problem and found resolution! Highly recommend!!

I live in the Des Moines area and would come to MD I WEST FARNUM CLINIC WEST ONE any day of the week for an appt. It is worth the trip! The medical service is superb - all the way from the receptionist, schedulers nurses and doctors. I am so very much impressed with their authenticity, graciousness and caring. For extraordinary care, it is the place to go!! - not kidding- no brag, just the facts!!

Before and after my surgery everyone at MD WEST ONE took care of me, made sure I was comfortable and after each visit I received a call making sure everything was going good and if I had and concerns. Definitely 5 star's. Dr. O’Malley was great and did great work.

Dr McCarthy is amazing. He did my rotator cuff surgery 9 years ago and my bilateral carpal tunnel surgery before that. He takes his time to explain everything and asks questions about you. I was so happy that he is still practicing when I made my appointment for a ganglion cyst causing pain on my hand today, which he aspirated. Highly recommend!

The professional staff didn’t make me feel rushed. They answered all of my questions which included questions l wouldn’t have thought to ask. I was told there are four different ways to perform what I needed and they told me it was my choice not the surgeon’s This is where I want to get my hip replaced.

The staff and Doctor were very thorough and explained everything before preceding. They did the necessary steps to eliminate and investigate my issue. They were very kind, approachable, and knowledgeable. Thank you MD West One for your care this far:)

I was having mobility issues this day but they had wheelchairs available for my use. The check in staff was fabulous and made me feel welcome. Doctor wanted a new X-ray of my leg and that was done quickly and with care for my comfort. Dr Mantone spent time with me and showed concern about my current issues. Wonderful experience.

Easy fill out forms online. Quick simple check in upon arrival. Assistances along with Dr. Doran were awesome as they were very thorough with my diagnosis and treatment suggestion. They answered all my questions and I left their office in total satisfaction!

Dr.Gaffney at MD West One is my favorite orthopedic doctor. He’s done a few surgeries on my wrists and is very empathetic and compassionate. He always listens and answers all my questions. He never makes me feel like an annoyance. His bedside manner is unmatched. I highly recommend Dr.Gaffney for shoulder, arm, hand care. The staff at MD West One is always friendly.

Super friendly and just a fun atmosphere all around. Dr McCarthy has been one of my favorites for years. Remembered my name and what I do from the last time I saw him 7 years ago. He performed a hand and shoulder surgery on my back in 2011 that I haven't had issues with since. Super staff and awesome Dr.

As always no issues. Had to wait a just a little longer than usual but my doctor was on call so perfectly understandable and not considered a problem. Check in, Dr., Xray tech and nurses great as always.

I loved this experience. Everyone was most professional, polite and friendly.. Dr. Gafney was wonderful. He was very thorough, determined the correct problem, and "fixed" it, much to my joy. Thank you all for a most enjoyable experience.

The only downside was the wait—I waited almost an hour to be seen. The rest of the visit was great. Staff friendly, doctor explained things very well.

I've had brain surgery with doctor Steven Dorn and his nurse Julie and their assistant Lynn is wonderful. I have been going to them since before 2012 when I had my brightness stimulator implanted. I've had a few surgeries with him since then and this group is wonderful. They are Christian they are sensitive they are just absolutely God send and I thank God for them. I love thank you guys for everything that you have done for me. You guys have saved my life

I went to this clinic and the moment I walked in my wonderful experience started. The receptionist was just perfect in helpfulness, and in friendliness. I was taken to a room and the nurse was so polite and caring listening to me carefully. The PA came in, again, doing a careful exam and listening attentively to my predicament. He went checking for exrays, CT scans, and surgical notes. My wait time to see the Dr.was quick. He came in addressed my problem and gave me a solution I didn't think would happen. I am so glad I chose this location.

From the beginning, the doctor and all the personnel were willing to help. Very professional. I had a neck surgery. From day 1, I feel very well. The recovery was better than I expected. I would highly recommend this team

Dr. McCarthy and his staff are professional and personable. Patient care includes education and addresses patient needs, questions and concerns. I would recommend Dr. McCarthy to anyone who is looking for a team approach to their health care needs.

Great staff, kind and caring. Felt I was heard and understood. Highly recommend. Explained everything thoroughly. I have been having severe back and leg pain for a long time and finally feel hopeful for relief and to be able to do the things I love to do and regain my quality of life.

I've been here several times for different issues. Dr. Bowdino, his PA....Charlie and his nurse Cala are excellent, thorough and friendly. It's like coming home.