I was 10 minutes late and the Dr still seen me. Very professional. I'm a very busy party of time, especially during lunch. Update. Surgery was a breeze. Drs and nurses are awesome. The nurse who removed my stitches was fast. Glad to know the same service at this location as the one in West Dodge. Thanks everybody!!!

Everyone was so nice and respectful. Got in at scheduled time. Didn't have to wait to be seen. Is a excellent place. Would recommend the staff and doctors. Took care of all my needs and answered all questions and concerns.

Those helping me were very professional. Dr O'Malley was great, personable and kind. I trust him and his recommendations. This was my second visit. The first visit was the same except for the receptionist in the second window. I felt ignored while standing waiting for her to acknowledge me. And she was rude when she finally looked at me. So my first impression wasn't good but the rest of the visit went well.

So glad I had the chance to see Dr McCarthy. Everyone was great. Happy with the way the staff. Pleased to say very happy

Before and after my surgery everyone at MD WEST ONE took care of me, made sure I was comfortable and after each visit I received a call making sure everything was going good and if I had and concerns. Definitely 5 star's. Dr. O’Malley was great and did great work.

I live in the Des Moines area and would come to MD I WEST FARNUM CLINIC WEST ONE any day of the week for an appt. It is worth the trip! The medical service is superb - all the way from the receptionist, schedulers nurses and doctors. I am so very much impressed with their authenticity, graciousness and caring. For extraordinary care, it is the place to go!! - not kidding- no brag, just the facts!!

Dr.Gaffney at MD West One is my favorite orthopedic doctor. He’s done a few surgeries on my wrists and is very empathetic and compassionate. He always listens and answers all my questions. He never makes me feel like an annoyance. His bedside manner is unmatched. I highly recommend Dr.Gaffney for shoulder, arm, hand care. The staff at MD West One is always friendly.

Chris has a great bedside manner & very friendly. He was very informative about my condition. His nurse is very friendly & understanding when it came to me giving her my list of medications she was wonderful. The ladies up front in the check-in area were very friendly also. All in all the whole group was professional & pleasant. I enjoyed coming there.

Dr. Doran and his PA Julie took the time to listen to all my concerns and answer all my questions. They were very honest and compassionate. I would highly recommend Dr. Doran and Julie.

The professional staff didn’t make me feel rushed. They answered all of my questions which included questions l wouldn’t have thought to ask. I was told there are four different ways to perform what I needed and they told me it was my choice not the surgeon’s This is where I want to get my hip replaced.

Dr. McCarthy and his staff are professional and personable. Patient care includes education and addresses patient needs, questions and concerns. I would recommend Dr. McCarthy to anyone who is looking for a team approach to their health care needs.

From the very start making an appointment to completing the appointment with Dr. Gaffney it was the best experience! Everyone was so kind, listened to the problem and found resolution! Highly recommend!!

This office is always runs smoothly-quick check in, appointments start on time as scheduled, no long waits for doctor to enter exam room, etc. Every single interaction with doctors, support staff, and technicians that I have experienced has been professional and warm. Highly recommend. Dr. Grier was compassionate, highly informative and went the extra mile in assessing my orthopedic issues.

I have worked with Doctors Phillips, McMullen, Rosipal and Bowdino at various times for over 30 years. They have all been excellent in treating me with courteous staff, a variety of locations and good accessibility to getting appointments. Also their hospital on Farnam is wonderful.

Super friendly and just a fun atmosphere all around. Dr McCarthy has been one of my favorites for years. Remembered my name and what I do from the last time I saw him 7 years ago. He performed a hand and shoulder surgery on my back in 2011 that I haven't had issues with since. Super staff and awesome Dr.

Dr McCarthy is amazing. He did my rotator cuff surgery 9 years ago and my bilateral carpal tunnel surgery before that. He takes his time to explain everything and asks questions about you. I was so happy that he is still practicing when I made my appointment for a ganglion cyst causing pain on my hand today, which he aspirated. Highly recommend!

MD West One is amazing, I found out that I needed a new knee and have been getting injection here for year tell I'm ready to do surgery. Everyone is amazing at the offices, never had any issues getting in. Every interaction has been a pleasant one.

I loved this experience. Everyone was most professional, polite and friendly.. Dr. Gafney was wonderful. He was very thorough, determined the correct problem, and "fixed" it, much to my joy. Thank you all for a most enjoyable experience.

In on time. Really know their stuff and do an excellent job of explaining things in a very friendly relaxed manner. They did a wonderful job with my surgery a couple years ago. Really trust them.

I found the staff to be very helpful, nice, and friendly. The Dr. explained everything she felt was going on and included me in the decision of care now and the options I have going forward.

Best experience I've had in a long time concerning my spine issues I was born with. All of their staff from the front desk, radiology, nurse, PA, and the neurologist were very friendly, informative, and made sure all my questions were answered. I would recommend going if you have any issues with your back/spine.

Easy fill out forms online. Quick simple check in upon arrival. Assistances along with Dr. Doran were awesome as they were very thorough with my diagnosis and treatment suggestion. They answered all my questions and I left their office in total satisfaction!

I have rarely experienced the smooth and friendly service that I get at this medical office. Such a perfect balance between professionalism and personability! They are efficient, but I don’t feel like I’m a cog in a wheel. The doctor always has time to answer my questions. All around, a very comfortable, satisfying experience as a patient.

From the beginning, the doctor and all the personnel were willing to help. Very professional. I had a neck surgery. From day 1, I feel very well. The recovery was better than I expected. I would highly recommend this team

As always no issues. Had to wait a just a little longer than usual but my doctor was on call so perfectly understandable and not considered a problem. Check in, Dr., Xray tech and nurses great as always.

The Dr's. have always shared my xrays with me and showed me exactly what they are talking about. They always have given me the least invasive option to the to the that may involve surgery. Dr's. run through all pros and cons and make sure I understand this my decision to make. I have recommended the clinic to several others.

Dr. Inda and his PA are great. I had Plantar fasciitis for 5 months and then stress a stress fracture on the top of my foot that is trying to heal. They showed me the X-rays, spent time answering my questions. Everyone I came in contact with was very pleasant. Thank you