I have rarely experienced the smooth and friendly service that I get at this medical office. Such a perfect balance between professionalism and personability! They are efficient, but I don’t feel like I’m a cog in a wheel. The doctor always has time to answer my questions. All around, a very comfortable, satisfying experience as a patient.

I went to this clinic and the moment I walked in my wonderful experience started. The receptionist was just perfect in helpfulness, and in friendliness. I was taken to a room and the nurse was so polite and caring listening to me carefully. The PA came in, again, doing a careful exam and listening attentively to my predicament. He went checking for exrays, CT scans, and surgical notes. My wait time to see the Dr.was quick. He came in addressed my problem and gave me a solution I didn't think would happen. I am so glad I chose this location.

Dr.Gaffney at MD West One is my favorite orthopedic doctor. He’s done a few surgeries on my wrists and is very empathetic and compassionate. He always listens and answers all my questions. He never makes me feel like an annoyance. His bedside manner is unmatched. I highly recommend Dr.Gaffney for shoulder, arm, hand care. The staff at MD West One is always friendly.

Dr. Phillips is very patient while addressing your concerns. He talks to you, not at you. Nice staff. Surgery in the future so no comments on that yet.

As always no issues. Had to wait a just a little longer than usual but my doctor was on call so perfectly understandable and not considered a problem. Check in, Dr., Xray tech and nurses great as always.

Dr. McCarthy and his staff are professional and personable. Patient care includes education and addresses patient needs, questions and concerns. I would recommend Dr. McCarthy to anyone who is looking for a team approach to their health care needs.

The professional staff didn’t make me feel rushed. They answered all of my questions which included questions l wouldn’t have thought to ask. I was told there are four different ways to perform what I needed and they told me it was my choice not the surgeon’s This is where I want to get my hip replaced.

Those helping me were very professional. Dr O'Malley was great, personable and kind. I trust him and his recommendations. This was my second visit. The first visit was the same except for the receptionist in the second window. I felt ignored while standing waiting for her to acknowledge me. And she was rude when she finally looked at me. So my first impression wasn't good but the rest of the visit went well.

I've had a great experience md west one . Dr Phillips did a total knee replacement july 22 sow him today released me to return to work. All the staff are very friendly and helpful. I highly recommend md west one

Great staff, kind and caring. Felt I was heard and understood. Highly recommend. Explained everything thoroughly. I have been having severe back and leg pain for a long time and finally feel hopeful for relief and to be able to do the things I love to do and regain my quality of life.

I've been here several times for different issues. Dr. Bowdino, his PA....Charlie and his nurse Cala are excellent, thorough and friendly. It's like coming home.

Dr. Doran and his PA Julie took the time to listen to all my concerns and answer all my questions. They were very honest and compassionate. I would highly recommend Dr. Doran and Julie.

In on time. Really know their stuff and do an excellent job of explaining things in a very friendly relaxed manner. They did a wonderful job with my surgery a couple years ago. Really trust them.

The Dr's. have always shared my xrays with me and showed me exactly what they are talking about. They always have given me the least invasive option to the to the that may involve surgery. Dr's. run through all pros and cons and make sure I understand this my decision to make. I have recommended the clinic to several others.

Was referred to MD West one from another clinic where I was seen for my hip. I was able to get in right away and was seen by PA Julie and Dr Doran . I really liked them both. Julie took time to listen to my complaints and found cause and the same for Dr Doran. I’ve been to several doctors to try to find the cause of my pain, Vein specialist and hip specialist but I think I may finally get the relief and solution to my issues. I would recommend them both

The staff and Doctor were very thorough and explained everything before preceding. They did the necessary steps to eliminate and investigate my issue. They were very kind, approachable, and knowledgeable. Thank you MD West One for your care this far:)

I live in the Des Moines area and would come to MD I WEST FARNUM CLINIC WEST ONE any day of the week for an appt. It is worth the trip! The medical service is superb - all the way from the receptionist, schedulers nurses and doctors. I am so very much impressed with their authenticity, graciousness and caring. For extraordinary care, it is the place to go!! - not kidding- no brag, just the facts!!

From the very start making an appointment to completing the appointment with Dr. Gaffney it was the best experience! Everyone was so kind, listened to the problem and found resolution! Highly recommend!!

From the beginning, the doctor and all the personnel were willing to help. Very professional. I had a neck surgery. From day 1, I feel very well. The recovery was better than I expected. I would highly recommend this team

Easy fill out forms online. Quick simple check in upon arrival. Assistances along with Dr. Doran were awesome as they were very thorough with my diagnosis and treatment suggestion. They answered all my questions and I left their office in total satisfaction!

Chris has a great bedside manner & very friendly. He was very informative about my condition. His nurse is very friendly & understanding when it came to me giving her my list of medications she was wonderful. The ladies up front in the check-in area were very friendly also. All in all the whole group was professional & pleasant. I enjoyed coming there.

Dr. Inda and his PA are great. I had Plantar fasciitis for 5 months and then stress a stress fracture on the top of my foot that is trying to heal. They showed me the X-rays, spent time answering my questions. Everyone I came in contact with was very pleasant. Thank you

MD One staff were great! My first time being there. Dr. Grier & Jessica were very professional and kind. and seemed to truly care about me. Even the x-ray tech was kind and compassionate.

The care is great beyond great. Kathy gave me the most thorough evaluation of my condition, the history, and my specific experience with my foot and ankle condition. Megan, was very pleasant and professional with her X-ray photos. Dr McMullen and Kathy were extremely knowledgeable, professional, and listened carefully to my concerns and questions. I’m extremely grateful and thankful that I have care available here and across the entire city. MD West One deserves multiple Michelin Stars. Don’t go anywhere else.

So glad I had the chance to see Dr McCarthy. Everyone was great. Happy with the way the staff. Pleased to say very happy

10. Dr Rosipal is the best ortho doc in the region. I trust him more than any other physician I see for anything. His staff is great too. I would not even consider going to another physician unless he recommended me to do so. Shoulder injection at 930 AM. 120 PM and already some improvement.

Staff were friendly and very efficient. Dr. Ehlers listened to my concerns and communicated a logical plan for my care. He was pleasant and genuinely concerned about me. Fantastic experience all around.